Untitled Document

General

Company Name: EKG of South Carolina

Year Founded: 1985

Located: Columbia, SC

Primary Contact: Buddy Koon, President

Contact Number: 803-776-6242

Business Entity: Privately Held

Product: Skills-based Training and Productivity Solutions

Target Market: Financial Services

Web Site: www.ekgsc.com

Skills-Based Training

For more than 17 years, EKG of South Carolina has offered a suite of customized training and productivity tools that provide

operators with the knowledge, skill, and stamina necessary to boost productivity, reduce errors, and improve processing

windows. Blending industrial engineering and behavioral psychology disciplines with unique software simulation models,

all of our training products were designed with the same goal in mind: measurable results and a short learning cycle providing maximum throughput and quality. Our trainers are experts in proven techniques such as:

§ Knowledge of Results

§ Pareto’s Law

§ Spaced Learning

§ Expert’s Pace

§ One Thing At A Time

Partial Client List

EKG of South Carolina customers are at the forefront of the check, payment, and data processing arenas in recognizing the

importance of employee training and productivity tools to the bottom line of their operations.

Bank of New York Symcor

Bell South The Franklin Mint

Citibank The Hartford

ComEd UMB Bank

First Citizens Bank Union Bank of California

First Union Unisys

Frost Bank USAA

Lockheed Martin Wachovia

NCR Webster

Sample Applications

§ Remittance Processing

§ Lockbox Processing

§ Credit Card Processing

§ Check Image Processing

§ Proof Encoding

§ Data Entry

§ Balancing

§ Insurance Claims Processing

Training Advantages

EKG training solutions offer savings in three major areas:

Increased Productivity – Output is improved by 20 percent in most operations, and more than 30 percent in some sites – translating into FTE reductions and lower overtime costs.
Improved Quality – Errors initially have been cut in half at some operations, and reduced further as training is applied.
Faster Learning Curve – Operators are brought to full performance in 33 percent of the time under old methods, creating a more skilled workforce and reducing turnover.

Sample Products

EKG of South Carolina helps its clients transform their business practices and achieve optimal efficiency through the use of advanced training and productivity solutions.

EKG Keypad

Combining touch-key techniques (keying without looking at one’s fingers) and high-speed numeric keying procedures, it addresses applications such as dollar amounts and scan-line repair. The system simulates live work by using images of a client’s document types, and by allowing users to choose the document format, and number, size and position of fields.

EKG Keyboard

Designed to teach data input skills, the program develops an operator’s basic alpha keying skills, and progresses to the alpha and alphanumeric conditions required for processing credit card applications, insurance claims forms, and invoices, among others. Used for developing the skills of new and struggling operators, and enhancing the skills of seasoned operators. EKG Keypad and EKG Keyboard can be used as standalone programs or as one integrated system.

EKG Balancing

Combines a software module that simulates the balancing function, and a range of lessons customized to educate balancing operators on the terms, workflows, documents, and errors that they will encounter in their operation.

EKG DocPrep Workstation

Designed to speed the accurate preparation of documents for image capture, the ergonomic workstation provides the necessary tools and equipment for operators to handle: large and small listing tapes; items with staples; inverted and/or reversed documents; torn or folded items; perforations; non-MICR documents; and errors or special procedures. The station can be customized for any processing environment.

SD-1 Staple Detector

Eliminates transport jams and damage caused by staples or paperclips that may be attached to documents in an imaging

environment. Handling up to 200 documents at a time, the device automatically detects staples and paperclips, visually and

audibly alerting the operator, while allowing ferrous inks (such as those used in MICR lines) to pass through.